ICLD - Phase 4

ICLD 4.1 Self-Management Skills

The skills in this module are a cluster of 12 skills are the skills of living and working effectively, the skills of living with purpose – instead of by accident.  The daily psychological stresses that law enforcement professionals experience in their work puts them at a significantly greater risk than the general population for developing a host of long-term physical and mental health issues.  This module is designed to introduce students to skills that allow them to build a personal foundation to cope with the negative effects of the job on a personal level. 



    Download from Command Academy

ICLD 4.2 Interpersonal Communication & Conflict Management

As a result of the changing culture of law enforcement the first line and middle manager roles have a greater responsibility for coaching, leading and communicating.  Even front-line officers are expected to be more of a leader and facilitator.  This module is designed to introduce you to the understanding of your natural style of communicating with others and to help you understand and apply the four Facilitative Conditions: Genuineness, Empathy, Respect, and Specificity. 



    Download from Command Academy

ICLD 4.3 Problem-Management & Opportunity Leveraging

The cluster of skills taught in this module are designed to help you become more effective problem managers.  It is also intended to aid your understanding of the difference between Coaching, Counseling, and Mentoring.  You will learn the importance of properly assessing the development and functioning levels of others and gain an understanding of the 5-step Problem and Opportunity Coaching Model.



    Download from Command Academy

ICLD 4.4 Team & Organizational Development Skills

The purpose of this module is to provide the law enforcement professional with skills that will allow them to become more capable of creating high performance, high morale teams within the organization so that personnel will actively participate in the planning and implementation of the organizations mission, vision, goals and initiatives. 



    Download from Command Academy

Phase 4 - Leadership Competency & Mastery Certification

Please be advised that you are required to have complete all the courses in the ICLD Phase 4 series before proceeding with the exam, otherwise your completion will be considered VOID.

You may print a certificate for this phase from this site.

ICLD Completion - Request Certificate and Coin

After completion of all ICLD courses, you may request a specialized certificate and challenge coin.

Please be advised that you are required to have complete all the courses in the ICLD series before proceeding, otherwise your completion will be considered VOID.